Privacy Policy
Last updated: September 2026
LA Water Damage Restoration ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you contact us or use this website, how we use it, and the choices you have.
Information we collect
When you call us or use this site, we may collect the information you choose to give us, such as your name, phone number, service address, and a description of your water damage situation. Our web host and analytics may also collect standard technical data such as your IP address, browser type, and the pages you view.
How we use your information
- To respond to your call or request and dispatch a crew.
- To schedule service, provide estimates, and document your loss for your insurance claim.
- To improve this website and our service.
- To meet legal, tax, and insurance obligations.
How we share information
We do not sell your personal information. We share it only with the people who help us serve you, such as our technicians and, with your authorization, your insurance carrier, and only as needed to provide the service or as required by law.
Cookies and analytics
This site may use cookies and analytics to understand how visitors use the pages so we can improve them. You can set your browser to refuse cookies, though some parts of the site may then work differently.
Data retention and security
We keep your information only as long as needed for the purposes above and to meet our legal and insurance obligations, and we take reasonable steps to protect it. No method of transmission over the internet is completely secure.
Your choices
You may ask us to access, correct, or delete the personal information you have given us by calling (213) 554-5990. California residents have additional rights under California privacy law.
Contact us
Questions about this policy? Call (213) 554-5990 or write to 811 Wilshire Blvd, Suite 700, Los Angeles, CA 90017.